Legalize / Ireland / Act

Consumer Credit Act , 1995

Type Act

Publication 1995-07-31

Last updated 2026-02-05

State In force

Source Irish Statute Book

articles 208

Reform history JSON API

PART I Preliminary and General

1. Short title and commencement.

1.—(1)This Act may be cited as the Consumer Credit Act, 1995.

(2) This Act shall come into operation on such day or days as the Minister may appoint by order or orders either generally or with reference to any particular purpose or provision and different days may be so appointed for different purposes and different provisions.

2. Interpretation.

2.—(1)In this Act, unless the context otherwise requires—

"the Act of 1980" means the Sale of Goods and Supply of Services Act, 1980;

F1["Act of 1997" means the Central Bank Act 1997;]

F2["Act of 2022" means the Consumer Rights Act 2022;]

F3["Act of 2024" means the Gambling Regulation Act 2024;]

"advertisement" includes every form of advertising, whether in a publication, by television or radio, by display of notices, signs, labels, showcards or goods, by distribution of samples, circulars, catalogues, price lists or other material, by exhibition of pictures, models or films, or in any other way, and references to the publishing of advertisements shall be construed accordingly;

"agreement" means an agreement to which this Act applies;

F4["APR" means the annual percentage rate of charge (being, in the case of a credit agreement, the total cost of credit to the consumer, expressed as an annual percentage of the amount of credit granted), calculated in accordance withsection 9;]

F5[…]

F6["Bank" means the Central BankF7[…];]

"borrower" means a consumer acting as a borrower;

F8["business" includes trade and profession;]

"business name" means the name or style under which any business is carried on;

"buyer" means a consumer acting as a buyer;

"cash" includes money in any form;

"cash price" means the money consideration for a transaction for the purchase of goods or the supply of a service by a consumer which is not financed by credit;

F5[…]

"collecting repayments" means, in respect of a F9[high cost credit agreement], the collection of repayments in respect of the agreement at a place other than a business premises of the F9[high cost credit provider];

"company" means—

(a)a company within the meaning of the Companies Acts, 1963 to 1990, or

(b)a body established under the laws of a state other than the State and corresponding to a body referred to in paragraph (a);

F2["commercial guarantee", in relation to a hire-purchase agreement, means any undertaking by an owner or producer to a hirer (in addition to the owner’s legal obligation to supply goods in conformity with the agreement) to reimburse the price paid or to repair, replace or service goods in any way if they do not meet the specifications or any other requirements not related to conformity set out in the guarantee statement or in the relevant advertising available at the time of, or before, the conclusion of the hire-purchase agreement;

"compatibility" means the ability of goods to function with hardware or software with which goods of the same type are normally used without the need to convert the goods, hardware or software;]

F10["consumer" means—

(a) a natural person acting outside the person's business, or

(b) any person, or person of a class, declared to be a consumer in an order made undersubsection (9);]

"consumer-hire agreement" means an agreement of more than three months duration for the bailment of goods to a hirer under which the property in the goods remains with the owner;

"contract of guarantee" means, in relation to any agreement, a contract, made at the request express or implied of the consumer, to guarantee the performance of the consumer's obligations under the agreement, and the expression "guarantor" shall be construed accordingly;

"cooling-off period" has the meaning assigned to it by section 50;

"the Council Directive" means Council Directive No. 87/102/EEC of 22 December 1986(1), for the approximation of the laws, regulations and administrative provisions of the Member States of the European Communities concerning consumer credit, F11[as amended by Council Directive No. 90/88/EEC of 22 February 1990^(2)and Directive 98/7/EC of the European Parliament and of the Council of 16 February 1998^(3), the texts of which are set out for convenience of reference F11[inParts I, II and III, respectively, of theFirst Schedule;]

"credit" includes a deferred payment, cash loan F12[or other similar financial accommodation];

"credit agreement" means an agreement whereby a creditor grants or promises to grant to a consumer a credit in the form of a deferred payment, a cash loan or other similar financial accommodation;

"credit card" means a card issued by a credit institution or other person to an individual by means of which goods, services or cash may be obtained by the individual on credit and amounts in respect of the goods, services or cash may be charged to the credit card account of the individual maintained by the credit institution or other person;

"credit institution" means—

(a)the holder of a licence granted under section 9 of the Central Bank Act, 1971,

(b)a body licensed to carry on banking under regulations made under the European Communities Act, 1972,

(c)a building society incorporated or deemed to be incorporated under section 10 of the Building Societies Act, 1989,

(d)a society licensed to carry on the business of a trustee savings bank under section 10 of the Trustee Savings Banks Act, 1989,

F13[(e)a retail credit firm authorised under the Act of 1997;]

(f)F14[…]

(g)F5[…]

"credit intermediary" means a person, other than a credit institution or a mortgage lender, who in the course of his business arranges or offers to arrange for a consumer the provision of credit or the letting of goods in return for a commission, payment or consideration of any kind from the provider of the credit or the owner, as the case may be;

"credit intermediaries authorisation" means an authorisation granted under section 144;

"credit-sale agreement" means a credit agreement for the sale of goods under which the purchase price or part of it is payable in instalments and the property in the goods passes to the buyer immediately upon the making of the agreement;

"creditor" means a person who grants credit under a credit agreement in the course of his trade, business or profession, and includes a group of such persons;

F2["delivery" means voluntary transfer of possession from one person to another;

"digital content" has the meaning assigned to it by the Act of 2022;

"digital service" means—

(a) a service that allows a hirer to create, process, store or access data in digital form, or

(b) a service that allows the sharing of or any other interaction with data in digital form uploaded or created by a hirer or any other user of the service,

and includes in particular video and audio sharing and other file hosting, social media and word processing and games offered in the cloud computing environment;]

"the Director" means the Director of Consumer Affairs;

"financial accommodation" includes credit and the letting of goods;

"functions" includes powers and duties;

F2["functionality" means the ability of goods to perform their functions having regard to their purpose;

"goods" has the meaning assigned to it by the Act of 2022;

"goods with digital elements" has the meaning assigned to it by the Act of 2022;

"guarantor" means—

(a) an owner,

(b) a producer, or

F15["high cost credit" means credit supplied by a high cost credit provider to a consumer on foot of a high cost credit agreement;

"high cost credit agreement" means a credit agreement into which a high cost credit provider enters, or offers to enter, with a consumer in which one or more of the following apply:

(a) the agreement was concluded away from the business premises of the high cost credit provider or the business premises of the supplier of goods or services under the agreement;

(b) any negotiations for, or in relation to the credit were conducted at a place other than the business premises of the high cost credit provider or the business premises of the supplier of goods or services under the agreement;

(c) repayments under the agreement will, or may, be paid by the consumer to the high cost credit provider or the representative of the high cost credit provider at any place other than the business premises of the high cost credit provider or the business premises of the supplier of goods or services under the agreement;

(d) the total cost of credit to the consumer under the agreement is in excess of an APR of 23 per cent, or such other rate as may be prescribed;

"high cost credit provider" means a person who engages in the provision of high cost credit, or who advertises or announces themselves or holds themselves out in any way as engaging in the provision of high cost credit, but does not include—

(a) any pawnbroker in respect of business carried on by the pawnbroker in accordance with the provisions of the Pawnbrokers Act 1964 ,

(b) a society which is registered as a credit union under the Credit Union Act 1997,

(d) a credit institution,

(e) a person who supplies money for the purchase, sale or hire of goods at an APR which is less than or equal to 23 per cent (or such other rate as may be prescribed), or

(f) a mortgage lender;

"high cost credit provider’s licence" means a licence granted undersection 93;]

"hirer" means a consumer who takes, intends to take or has taken goods from an owner under a hire-purchase agreement or a consumer-hire agreement in return for periodical payments;

"hire-purchase agreement" means an agreement for the bailment of goods under which the hirer may buy the goods or under which the property in the goods will, if the terms of the agreement are complied with, pass to the hirer in return for periodical payments; and where by virtue of two or more agreements, none of which by itself constitutes a hire-purchase agreement, there is a bailment of goods and either the hirer may buy the goods, or the property therein will, if the terms of the agreements are complied with, pass to the hirer, the agreements shall be treated for the purpose of this Act as a single agreement made at the time when the last agreement was made;

"house" includes any building or part of a building used or suitable for use as a dwelling and any outoffice, yard, garden or other land appurtenant thereto or usually enjoyed therewith;

F10["housing loan" means—

(a) an agreement for the provision of credit to a person on the security of a mortgage of a freehold or leasehold estate or interest in land—

(i) for the purpose of enabling the person to have a house constructed on the land as the principal residence of that person or that person's dependants, or

(ii) for the purpose of enabling the person to improve a house that is already used as the principal residence of that person or that person's dependants, or

(iii) for the purpose of enabling the person to buy a house that is already constructed on the land for use as the principal residence of that person or that person's dependants,

(b) an agreement for refinancing credit provided to a person for a purpose specified inparagraph (a)(i),(ii)or(iii), or

(c) an agreement for the provision of credit to a person on the security of a mortgage of a freehold or leasehold estate or interest in land on which a house is constructed where the house is to be used, or to continue to be used, as the principal residence of the person or the person's dependants, or

(d) an agreement for the provision of credit to a person on the security of a mortgage of a freehold or leasehold estate or interest in land on which a house is, or is to be, constructed where the person to whom the credit is provided is a consumer;]

"installation charge" means the charge for—

(a)the installing of any electric line or any gas or water pipe,

(b)the fixing of goods to which the agreement relates to the premises where they are to be used, and the alteration of premises to enable any such goods to be used thereon, and

(c)where it is reasonably necessary that any such goods should be constructed or erected on the premises where they are to be used, any work carried out for the purpose of such construction or erection;

F6["local authority" means a local authority for the purposes ofthe Local Government Act 2001;]

F5[…]

F16[…]

"mortgage" includes charge;

F10["mortgage lender" means a person who carries on a business that consists of or includes making housing loans;]

F17["mortgage intermediary" means a person (other than a mortgage lender or credit institution) who, in return for commission or some other form of consideration—

(a) arranges, or offers to arrange, for a mortgage lender to provide a consumer with a housing loan, or

(b) introduces a consumer to an intermediary who arranges, or offers to arrange, for a mortgage lender to provide the consumer with such a loan;]

"motor vehicle" means a vehicle intended or adapted for propulsion by mechanical means;

"owner" means the person who lets or has let goods to a hirer under a hire-purchase agreement or a consumer-hire agreement;

"partnership" has the meaning assigned to it by the Partnership Act, 1890;

F6["pawnbroker" means the holder of a licence granted undersection 8 of the Pawnbrokers Act 1964;]

"premises" includes any building, dwelling, temporary construction, vehicle, ship or aircraft;

"prescribed" means prescribed by regulations F18[made under this Act] and "prescribe" shall be construed accordingly;

F2["producer" means—

(a) a manufacturer of goods,

(b) an importer of goods into the European Union, or

(c) any person purporting to be a producer by placing the person’s name, trade mark or other distinctive sign on the goods, and includes any person acting in the name, or on behalf, of the producer;]

"record" means any book, document or any other written or printed material in any form including any information stored, maintained or preserved by means of any mechanical or electronic device, whether or not stored, maintained or preserved in a legible form;

F7[…]

F1["relevant date" means the date on which section 14 of the Consumer Protection (Regulation of Retail Credit and Credit Servicing Firms) Act 2022 comes into operation;]

F1["retail credit firm" has the same meaning as it has in Part V of the Act of 1997;]

F5[…]

"running account" means a facility under a credit agreement whereby the consumer is enabled to receive, from time to time, from the creditor or a third party, cash, goods or services to an amount or value such that, taking into account payments made by or to the credit of the consumer, the credit limit (if any) is not at any time exceeded;

"total cost of credit" means the total cost of the credit to the consumer being all the costs, comprising interest, collection and all other charges, which the consumer has to pay for the credit exclusive of any sum payable as a penalty or as compensation or damages for breach of the agreement;

"undertaking" means a company, partnership or any other person.

(2)In this Act a reference to a borrower, buyer, consumer, creditor, hirer, owner or seller includes a person to whom the borrower's, buyer's, consumer's, creditor's, hirer's, owner's or seller's rights or liabilities, as the case may be, under an agreement have passed by assignment or operation of law.

(3)In this Act a reference to a section, Part or Schedule, is a reference to a section or Part of, or Schedule to this Act, unless there is an indication that a reference to any other enactment is intended or otherwise indicated.

(4)In this Act a reference to a subsection, paragraph or subparagraph is a reference to the subsection, paragraph or subparagraph of the provision in which the reference occurs, unless there is an indication that a reference to some other provision is intended.

(5)Any reference in this Act to a term of an agreement includes a reference to a term which although not contained in an agreement is incorporated in the agreement by another term of the agreement.

(6)A word or expression that is used in this Act and is also used in the Council Directive has, unless the contrary intention appears, the meaning in this Act that it has in the Council Directive.

(7)In construing a provision of this Act, a court shall give to it a construction that will give effect to the Council Directive, and for this purpose a court shall have regard to the provisions of the Council Directive, including the preambles.

(8)In this Act a reference to any enactment shall be construed as a reference to that enactment as amended or adapted by or under any subsequent enactment.

F8[(9) The Minister for Finance may, by order notified inIris Oifigiúil, declare any specified person, or any person of a specified class of persons, to be a consumer for the purposes of the definition of "consumer" insubsection (1).]

F19[(10) InPart VI, a reference to a reasonable expectation shall be interpreted having regard objectively to the nature and purpose of the hire-purchase agreement, the circumstances of the case and the usages and practices of the parties to the agreement.]

3. Application.

3.—(1)F20[Subject to this Act,] this Act shall apply to all credit agreements, hire-purchase agreements and consumer-hire agreements to which a consumer is a party.

(2)This Act shall not apply to the following, that is to say—

(a)a credit agreement in relation to credit granted or intended to be granted by—

(i)a society which is registered as a credit union under the Industrial and Provident Societies Acts, 1893 to 1978, by virtue of the Credit Union Act, 1966,

(ii)any registered society within the meaning of the Friendly Societies Acts, 1896 to 1977,

F21[except where the interest of the credit union or registered society in all or any part of the credit concerned has been directly or indirectly assigned or otherwise disposed of to any person that is not a credit union or registered society,]

F22[(aa)any transaction or proposed transaction conducted in the course of relevant trading operations within the meaning of section 39A (inserted bysection 17of theFinance Act, 1981) of theFinance Act, 1980, or within the meaning of section 39B (inserted bysection 30of theFinance Act, 1987) of theFinance Act, 1980.]

(b)a credit agreement in the form of an authentic act signed before a notary public or a judge,

F23[(c) any transaction entered into by a pawnbroker in respect of a pledge on which a loan or advance is made or to be made, or anything done with a view to such a transaction being entered into,]

(d)an agreement for the provision on a continuing basis of a service or a utility where the consumer has the right to pay for it, by means of instalments or deferred payments,

F24[(e)credit granted or made available without payment of interest or any other charge, other than where such credit is granted or made available by a person who has invited, by way of advertisement, consumers to avail of such credit,]

F25[(ea) payments of ancillary State support advanced by the Health Service Executive under the Nursing Homes Support Scheme Act 2009,]

(f)a credit agreement other than a credit agreement operated by means of a credit card under which no interest is charged provided the consumer agrees to repay the credit in a single payment, or

(g)a credit agreement between an employer and an employee made on terms which are more favourable to the employee than terms offered generally to the public in the normal course of business.

(3)F23[(a) The provisions of this Act may be applied to housing loans advanced by a local authority only by regulations made by the Minister for Finance after consultation with the Minister for the Environment and Local Government. Different provisions may be applied at different times to different classes of loans, by reference to such matters as that Minister considers appropriate.]

(b)A loan, not secured by mortgage, made by a local authority for the purposes of carrying out improvement works (within the meaning of section 1 of the Housing (Miscellaneous Provisions) Act, 1979) to a house shall be regarded as a housing loan (within the meaning of this Act) for the purposes of this Act.

F26[PART IA Responsibilities and Powers of Director of Consumer Affairs] Annotations Amendments: F26 Inserted (1.05.2003) by Central Bank and Financial Services Authority of Ireland Act 2003 (12/2003), s. 35(1) and sch. 1 part 21 item 3, S.I. No. 160 of 2003.

4. F27[Interpretation: Part IA.

4.—(1) In this Part—

"authorised officer" means an authorised officer appointed undersection 8A;

"designated provisions" means the provisions of this Act referred to insubsection (2);

"Minister" means the Minister for Enterprise, Trade and Employment;

"responsible authority" means the Minister or the Director, as appropriate.

(2) The provisions of this Act designated for the purposes of this Part are—

(a) this Part andPart XI, and

(b) PartsII,XandXIIIin so far as they apply to credit intermediaries, and

5. F28[Functions of Director.

5.—(1) The Director has the following functions for the purposes of this Act:

(a) to keep under general review practices or proposed practices in relation to any of the obligations imposed on persons by or under the designated provisions;

(b) to carry out investigations of any such practices or proposed practices whenever the Director considers it in the public interest to do so or the Minister so requests;

(c) to request persons engaging in or proposing to engage in such practices as are, or are likely to be, contrary to the obligations imposed on them by any designated provision to discontinue or not engage in those practices;

(d) whenever a person in relation to whom such a request has been made engages in or is proposing to engage in any such practice, to bring civil proceedings in the High Court for an order requiring the person to discontinue or not to engage in the practice;

(e) to investigate complaints concerning possible breaches of any of the designated provisions, but at the same time having regard to the availability of other procedures for resolving those complaints;

(f) to publish codes of practice setting out conduct regarding agreements to which the designated provisions apply, in order to secure transparency and fair- ness in relation to the terms of those agreements and the conduct of agents dealing with consumers under those contracts;

(g) to perform or exercise such other functions as are imposed or conferred on the Director by this or any other Act.

(2) The Director may provide in response to complaints or otherwise, information or advice to consumers concerning agreements to which the designated provisions apply, and, in particular, on the obligations imposed on creditors or other persons by those provisions.]

6. F29[Director to report and provide information to Minister.

6.—(1) The Director shall, not more than 3 months after the end of each year, present a report to the Minister of the Director's activities in that year in relation to the performance of the Director's functions under this Act.

(2) The Minister shall arrange for a copy of the report to be laid before each House of the Oireachtas within 2 months after receiving it.

(3) The Director shall provide the Minister with such information regarding the performance or exercise of the Director's functions under this Act as the Minister may from time to time require.]

7. F30[Powers of Director in respect of investigations.

7.—(1) In conducting an investigation under the designated provisions, the Director may—

(a) require any person who, in the opinion of the Director is in possession of information, or has or has access to a record or thing, that is relevant to the investigation to provide the information, record or thing to the Director, and

(b) where appropriate, require the person to attend before the Director for that purpose.

(2) A person to whom a requirement is made under this section shall comply with the requirement, but in doing so is entitled to the same immunities and privileges as if the person were a witness before a court.

(3) A person shall not obstruct or impede the Director in the performance or exercise of the Director's functions under this Act.]

8. F31[Directions of Director in respect of statements and notices.

8.—(1) The Director may, in the interests of better informing consumers, give directions as to the location and size of any statement or notice required under the designated provisions. The directions may be given in such manner as the Director thinks fit.

(2) A person to whom such a direction is given shall comply with that direction.]

8A. F32[Appointment of authorised officers for purposes of this Part.

8A.—(1) A responsible authority may in writing appoint persons to be authorised officers for the purposes of all or any of the designated provisions.

(2) An appointment under this section may be for a specified or unspecified period.

(3) A responsible authority who appoints an authorised officer shall provide the officer with a certificate of authority.

(4) Whenever an authorised officer is requested to do so by a person in relation to whom the officer is exercising a power under the designated provisions, the officer shall produce the officer's certificate of authority together with some form of personal identification.

(5) The appointment of a person as an authorised officer ends—

(a) when the responsible authority concerned revokes the appointment or the person dies or resigns from the appointment, or

(b) if the appointment is for a fixed period, when the period ends, or

(c) if the person appointed is employed in the office of that responsible authority, when the person ceases to be so employed.]

8B. F33[Powers of authorised officers under this Part.

8B.—(1) An authorised officer may, for the purpose of carrying out an investigation under this Part, do all or any of the following:

(a) at all reasonable times enter any premises, at which there are reasonable grounds to believe that—

(i) a trade or business, or any activity relating to a trade or business, is, or has been, carried on, or

(ii) records relating to a trade, business or activity are kept;

(b) search and inspect premises entered underparagraph (a)and any records on the premises;

(c) secure the premises or part of the premises for later inspection, or any part of the premises in which the officer reasonably believes records relating to a trade or business are kept;

(d) require any person who carries on a trade, business or related activity, or any person employed in or in connection with it—

(i) to produce to the officer records relating to the trade, business or activity, and

(ii) if the information is in a non-legible form, to reproduce it in a legible form or to give to the officer such information as the officer reasonably requires in relation to entries in the records;

(e) inspect and take copies of records inspected or produced under this section (including in the case of information in a non-legible form, a copy of all or part of the information in a permanent legible form);

(f) remove and retain the records inspected or produced under this section for such period as may be reasonable to facilitate further examination (subject to the issue of a warrant for that purpose by a judge of the District Court);

(g) require any such person to give to the officer information that the officer reasonably requires in relation to the trade, business or activity concerned, or in relation to the persons carrying on that trade, business or activity or employed in or in connection with it;

(h) require any such person to give to the officer any other information which the officer may reasonably require in regard to the trade, business or activity concerned;

(i) require any person by or on whose behalf data equipment is or has been used, or any person who has charge of, or is otherwise concerned with the operation of, the equipment or any associated apparatus or material, to give the officer all reasonable assistance in relation to the equipment, apparatus or material;

(j) require any other person employed in or in connection with the trade, business or activity concerned to give to the officer, at any reasonable time, information that the officer reasonably requires in relation to that trade, business or activity and to produce to the officer any records that the person has or has access to.

(2) An authorised officer shall not, except with the consent of the occupier, enter a private dwelling unless the officer has obtained a warrant from the District Court undersection 8Cauthorising the entry.]

8C. F34[Issue of search warrants.

8C.—(1) If an authorised officer is prevented from entering premises undersection 8B, the officer or another authorised officer may apply for the issue of a warrant undersubsection (2).

(2) On considering an application undersubsection (1), a judge of the District Court may issue a warrant authorising the applicant or another authorised officer to enter the premises, but only if the judge is satisfied on the sworn information of the applicant that there are reasonable grounds for suspecting that information required by the applicant or another authorised officer undersection 8Bis held on any premises.

(3) A warrant issued undersubsection (2)authorises the officer named in the warrant, at any time or times within 1 month after the date of issue of the warrant to exercise, by force if necessary, all or any of the powers conferred on authorised officers bysection 8B. If, when attempting to enter the premises specified in the warrant, the officer is requested to produce the warrant for inspection, the officer may exercise those powers only after complying with the request.]

8D. F35[Obstruction of authorised officer when exercising powers.

8D.—A person shall not—

(a) obstruct or interfere with an authorised officer when exercising the powers conferred by this Part, or

(b) without reasonable excuse, fail to comply with a requirement made by an authorised officer under this Part, or

8E. F36[Authorised officers may be accompanied by other persons when exercising powers.

8E.—An authorised officer can, if the officer thinks it necessary, be accompanied by a member of the Garda Síochána or by another authorised officer when exercising a power conferred on authorised officers by this Part.]

8F. F37[Prohibition on unauthorised disclosure of information.

8F.—A person shall not disclose confidential information obtained—

(a) as an authorised officer, or

(b) as a member of the staff of, or as adviser or consultant to, the Director,

unless duly authorised by the Director or by a member of staff authorised by the Director.]

F38[PART IB Functions and Powers of Central Bank F39[…] of Ireland] Annotations Amendments: F38 Inserted (1.05.2003) by Central Bank and Financial Services Authority of Ireland Act 2003 (12/2003), s. 35(1) and sch. 1 part 21 item 3, S.I. No. 160 of 2003. F39 Deleted (1.10.2010) by Central Bank Reform Act 2010 (23/2010), s. 15(4) and sch. 2 part 4 item 3, S.I. No. 469 of 2010. Modifications (not altering text): C5 Transitional provision prescribed in respect of functions and powers previously vested in Director of Consumer Affairs (1.05.2003) by Central Bank and Financial Services Authority of Ireland Act 2003 (12/2003), s. 36 and sch. 3 para. 20(1), S.I. No. 160 of 2003. Schedule 3 (savings and transitional provisions). 36.—The savings and transitional provisions set out in Schedule 3 have effect. ... SCHEDULE 3 Savings and Transitional Provisions ... Performance of former functions of Director of Consumer Affairs 20. (1) If— (a) before the commencement of section 26 of this Act, action taken by, or done to, the Director of Consumer Affairs in relation to the performance of a function imposed, or the exercise of a power conferred, on the Director by or under a provision of the Consumer Credit Act 1995, and (b) on that commencement, the function or power became the function or power of the Bank, and (c) the action had not ceased to have effect before that commencement, the action continues to have effect as if it had been taken by, or done to, the Bank under that provision as in force after that commencement. Accordingly, if the action relates to the performance of a function, the action must be continued or completed by or in relation to the Bank, and if the action relates to the exercise of a power, the act or thing may be continued or completed by or in relation to the Bank.

8G. F40[Interpretation: Part IB.

8G.—(1) In this Part—

"authorised officer" means an authorised officer appointed under sectionF40[8M];

"designated provisions" means the provisions of this Act referred to insubsection (2);

"Minister" means the Minister for Finance;

F40[…]

(2) The provisions of this Act designated for the purposes of this Part are—

(a) this Part andParts III,IV,V,VI,VII,VIII,IXandXII, and

(b)Parts II,XandXIIIin so far as they apply to persons who enter into agreements with consumers otherwise than as credit intermediaries, and

8H. F40[Functions of Bank under this Act.

8H.—(1) The Bank has the following functions for the purposes of this Act:

(a) to keep under general review practices or proposed practices in relation to any of the obligations imposed on persons by or under the designated provisions;

(b) to carry out investigations of any such practices or proposed practices whenever the Bank considers it in the public interest to do so or the Minister so requests;

(c) to request persons engaging in or proposing to engage in such practices as are, or are likely to be, contrary to the obligations imposed on them by a designated provision discontinue or not engage in those practices;

(f) to publish codes of practice setting out conduct relating to agreements to which the designated provisions apply, in order to secure transparency and fairness in relation to the terms of those agreements and the conduct of agents dealing with consumers under those contracts;

(g) to perform or exercise such other functions as are imposed or conferred on the Bank by this Act.

(2) The Bank may provide in response to complaints or otherwise, information or advice to consumers concerning agreements to which the designated provisions apply, and, in particular, on the obligations imposed on creditors or other persons by those provisions.]

8I. F40[Bank to provide information to Minister.

8I.—The Bank shall provide the Minister with such information regarding the performance or exercise of the Bank's functions under this Act as the Minister may require from time to time.]

8J. F40[Bank to prepare annual report of its activities under this Act.

8J.—(1) The Bank shall, within 4 months after the end of each financial year, prepare a report setting out the Bank's activities in that year in relation to the performance or exercise of the Bank's functions under this Act.

(2) The Bank shall include the report in, or attach the report to, the report presented to the Minister under section 61 of the Central Bank Act 1942.]

8K. F40[Powers of Bank in respect of investigations.

8K.—(1) In conducting an investigation under the designated provisions, the Bank may—

(a) require any person who, in the opinion of the Bank is in possession of information, or has or has access to a record or thing, that is relevant to the investigation to provide the information, record or thing to the Bank, and

(b) where appropriate, require the person to attend before the Bank for that purpose.

(3) A person shall not obstruct or interfere with the Bank in the performance or exercise of the Bank's functions under this Act.]

8L. F40[Directions of Bank in respect of statements and notices.

8L.—(1) The Bank may, in the interests of better informing consumers, give directions as to the location and size of any statement or notice required under the designated provisions. The directions may be given in such manner as the Bank thinks fit.

(2) A person to whom such a direction is given shall comply with the direction.]

8M. F40[Appointment of authorised officers for purposes of this Part.

8M.—(1)F40[The Minister]may in writing appoint persons to be authorised officers for the purposes of all or any of the designated provisions.

(2) An appointment under this section may be for a specified or unspecified period.

(3)F40[The Minister]who appoints an authorised officer shall provide the officer with a certificate of authority.

(5) The appointment of a person as an authorised officer ends—

(a) whenF40[the Minister]concerned revokes the appointment or the person dies or resigns from the appointment, or

(b) if the appointment is for a fixed period, when the period ends, or

8N. F40[Powers of authorised officers.

8N.—(1) An authorised officer may, for the purpose of carrying out an investigation under this Part, do all or any of the following:

(a) at all reasonable times enter any premises, at which there are reasonable grounds to believe that—

(i) a trade or business, or any activity relating to a trade or business, is, or has been, carried on, or

(ii) records relating to a trade, business or activity are kept;

(b) search and inspect premises entered underparagraph (a)and any records on the premises;

(c) secure the premises or part of the premises for later inspection, or any part of the premises in which the officer reasonably believes records relating to a trade or business are kept;

(d) require any person who carries on a trade, business or activity, or any person employed in or in connection with it—

(i) to produce to the officer records relating to the trade, business or activity, and

(h) require any such person to give to the officer any other information which the officer may reasonably require in regard to the trade, business or activity concerned;

(i) require any person by whom or on whose behalf data equipment is or has been used, or any person who has charge of, or is otherwise concerned with the operation of, the equipment or any associated apparatus or material, to give the officer all reasonable assistance in relation to the equipment, apparatus or material;

8O. F40[Issue of search warrants.

8O.—(1) If an authorised officer is prevented from entering premises undersection 8N, the officer or another authorised officer may apply for the issue of a warrant undersubsection (2).

(3) A warrant issued undersubsection (2)authorises the officer named in the warrant, at any time or times within 1 month after the date of issue of the warrant to exercise, by force if necessary, all or any of the powers conferred on authorised officers bysection 8N. If, when attempting to enter the premises specified in the warrant, the officer is requested to produce the warrant for inspection, the officer may exercise those powers only after complying with the request.]

8P. F40[Obstruction of authorised officer when exercising powers.

8P.—A person shall not—

(a) obstruct or interfere with an authorised officer when exercising the powers conferred by this Part, or

(b) without reasonably excuse, fail to comply with a requirement made by an authorised officer under this Part, or

8Q. F40[Authorised officers may be accompanied by other persons when exercising powers.

8Q.—An authorised officer can, if the officer thinks it necessary, be accompanied by a member of the Garda Síochána or by another authorised officer when exercising a power conferred on authorised officers by this Part.]

F54[PART IC Provisions Applicable to Director and Bank] Annotations Amendments: F54 Inserted (1.05.2003) by Central Bank and Financial Services Authority of Ireland Act 2003 (12/2003), s. 35(1) and sch. 1 part 21 item 4, S.I. No. 160 of 2003.

9. APR.

9.—(1)In this Act the APR shall be the equivalent, on an annual basis, of the present value of all commitments (loans, repayments and charges), future or existing, F55[agreed, in the case of a credit agreement, by the creditor and the consumer and, in the case of a hire-purchase agreement, by the owner and the hirer], calculated to the nearest rounded decimal place in accordance with the method of calculation specified in the Fourth Schedule.

(2)The F56[Bank] may by regulations amend the method of calculation of the APR specified in the Fourth Schedule either generally F57[or in relation to any form of credit covered in this Act or in relation to hire-purchase agreements].

(3)The F56[Bank] shall, from time to time, publish guidelines to explain the method of calculation of the APR under this Act.

10. Criteria for calculation of APR.

10.—(1)This section shall apply to credit agreements other than housing loans.

(2)For the purpose of calculating the APR the total cost of credit to the consumer shall be determined, with the exception of the following charges:

(a)charges payable by the consumer for non-compliance with any of his commitments laid down in the credit agreement,

(b)charges other than the purchase price which, in purchases of goods or services, the consumer is obliged to pay whether the transaction is paid in cash or by credit,

(c)charges for the transfer of funds and charges for keeping an account intended to receive payments towards the reimbursement of the credit, the payment of interest and other charges except where the consumer does not have reasonable freedom of choice in the matter and where such charges are abnormally high; this paragraph shall not, however, apply to charges for collection of such reimbursements or payments, whether made in cash or otherwise,

(d)membership subscriptions to associations or groups and arising from agreements separate from the credit agreement, even though such subscriptions have an effect on the credit terms,

(e)charges for insurance or guarantees other than those designed to ensure payment to the creditor, in the event of the death, invalidity, illness or unemployment of the consumer, of a sum equal to or less than the total amount of the credit together with relevant interest, and other charges imposed by the creditor as a condition for credit being granted.

(3)(a)The APR shall be calculated—

(i)in the case of a credit agreement, at the time the agreement is concluded, or

(ii)in the case of an advertisement which relates to the offering of credit and mentions the APR, at the time the advertisement is published, and

(b)the calculation shall be made on the assumption that the credit agreement is valid for the period agreed and that the creditor and the consumer fulfil their obligations under the terms and by the dates agreed.

(4)In the case of credit agreements containing terms allowing variations in the rate of interest and the amount or level of other charges contained in the APR but unquantifiable at the time when it is calculated, the APR shall be calculated on the assumption that interest and other charges remain fixed and will apply until the end of the credit agreement. The variability shall be indicated with equal prominence to and along with the APR.

(5)In the case of credit agreements containing terms allowing variations in the rate of interest and the amount or level of other charges contained in the APR but quantifiable at the time when it is calculated, the APR shall be calculated to take account of the rates applicable from the specific dates set out in the agreement.

(6)Where necessary, the following assumptions may be made in calculating the APR:

(a)if there is no fixed timetable for repayment, and one cannot be deduced from the terms of the credit agreement and the means for repaying the credit granted, the duration of the credit shall be deemed to be one year,

(b)unless otherwise specified, where the credit agreement provides for more than one repayment date, the credit will be made available and the repayments made at the earliest time provided for in the agreement,

(c)where the amount of credit to be provided is not specified—

(i)in the case of running account credit, where a credit limit is specified, it shall be assumed that the maximum amount of credit is provided for the duration of the agreement, and

(ii)in any other case, it shall be assumed that the amount provided shall be £1,000,

(d)where charges are payable at an unspecified date after the agreement is signed it shall be assumed that they are payable at the beginning of the agreement.

(7)A creditor shall comply with the requirements of this section in relation to the calculation of the APR in respect of a credit agreement.

11. Laying of regulations before Houses of Oireachtas.

11.—Every regulation made under this Act shall be laid before each House of the Oireachtas as soon as may be after it is made and, if a resolution annulling the regulation is passed by either such House within the next 21 days on which that House has sat after the regulation is laid before it, the regulation shall be annulled accordingly but without prejudice to the validity of anything previously done thereunder.

12. Offences.

12.—F58[(1) A person commits a summary offence under this Act if the person—

(a) inPart IA, contravenessection 7(2)or(3),8(2),8Dor8F, or

(b) inPart IB, contravenessection 8K(2)or(3),8L(2)or8P, or

F59[(ca)inPart IIA, contravenessection 28A(2)or28B(2), or]

(d) inPart III, contravenessection 39, or

(e) inPart IV, contravenessection 43(2), or

(f) inPart VI, contravenessection 61,64 (1)or69, or

(g) inPart VII, contravenessection 87or91, or

(h) inPart VIII, contravenessection 93(6)or(9),94,95,98(4)or(5),99,105(3)or(4),106(2)or(3), or

(i) inPart IX, contravenessection 116(1)or(2),117,122(3),123,124,128,129(2),130,131(4)or(5),132,133(1)or(2),134or135(3), or

(j) inPart X, contravenessection 138,139,142or143(2), or regulations made undersection 137, or

(k) inPart XI, contravenessection 144(1)or(3),145or148.

(2) A person commits an offence under this Act (other than a summary offence) if the person—

(a) inPart IV, contravenessection 45,46or49, or

(b) inPart V, contravenessection 54, or

F60[(c) inPart VIII, contravenes section94A(1),96,97,98(1)or(2),98A(1),100,101,102,103(2),107,110or111, or]

(d) inPart IX, contravenessection 118or127, or

(e) inPart X, contravenessection 140, or

(f) inPart XI, contravenessection 146, or

(g) inPart XII, contravenessection 149(1),(12A)or(12C),section 149A(2),(14)or(16)or a direction given undersection 149(5)or(6)orsection 149A(6)or(7).]

(3)Where an offence under this Act is committed by a body corporate or by a person acting on behalf of a body corporate and is proved to have been so committed with the consent, connivance or approval of, or to have been facilitated by any neglect on the part of any director, manager, secretary or any other officer of such body or a person who was purporting to act in any such capacity, such person shall also be guilty of an offence and shall be liable to be proceeded against and punished as if he were guilty of the first-mentioned offence.

(4)In this section, a reference to the contravention of a provision includes, where appropriate, a reference to a refusal, or a failure, to comply with that provision.

13. Penalties.

F61[13.—(1) A person who is guilty of an offence under this Act shall be liable—

(a) on summary conviction, to a fine not exceeding€3,000 or imprisonment for a term not exceeding 12 months or both, or

(b) on conviction on indictment, to a fine not exceeding€100,000 or imprisonment for a term not exceeding 5 years or both.

(2) Where a person is convicted of an offence under this Act and there is a continuation of the offence by the person after his or her conviction, the person shall be guilty of a further offence on every day on which the contravention continues and for each such offence shall be liable—

(a) on summary conviction, to a fine not exceeding€1,000, or

(b) on conviction on indictment, to a fine not exceeding€10,000.]

14. Prosecution of offences.

14.—F62[(1) An offence under this Act for contravening a provision designated for the purposes ofPart IAmay be prosecuted summarily only by the Director.

(1A) An offence under this Act for contravening a provision designated for the purposes ofPart IB(other than a provision ofPart VIII) may be prosecuted summarily only by the Bank.]

(2)An offence under this Act for contravening Part VIII may be prosecuted summarily by a member of the Garda Síochána.

(3) F63[…]

15. F64[Cost of prosecution.

15.—(1) If a person is convicted of an offence for contravening a provision designated for the purposes ofPart IA, the court shall, unless it is satisfied there are special and substantial reasons for not doing so, order the person to pay to the Director such amount of costs and expenses as the Director has, in the opinion of the court, incurred in investigating and prosecuting the offence.

(2) If a person is convicted of an offence for contravening a provision designated for the purposes ofPart IB, the court shall unless it is satisfied there are special and substantial reasons for not doing so, order the person to pay to the Bank such amount of costs and expenses as the Bank has, in the opinion of the court, incurred in investigating and prosecuting the offence.]

16. F65[Director and Bank to be immune from certain civil proceedings.

16.—(1) Civil proceedings may not be brought against the Director for failure to perform or exercise an obligation imposed on the Director by this Act, unless the failure is wilful.

(2) Civil proceedings may not be brought against the Bank for failure to perform or exercise an obligation imposed on the Bank by this Act, unless the failure is wilful.]

17. Transitional provision.

17.—(1)(a)Part III shall not apply to any credit agreement,

(b)Part VI shall not apply to any hire-purchase agreement,

(c)sections 100, 101 and 103 shall not apply to a F66[high cost credit agreement], and

(d)Part IX, other than sections 121, 124, 130 (b), 133 (6), 134 and 136, shall not apply to a housing loan,

made before the commencement of this Act.

(2)The Hire-Purchase Acts, 1946 to 1980, shall continue to apply to any hire-purchase agreement or credit-sale agreement (within the meaning of the Hire-Purchase Act, 1946) made before the commencement of Part VII which is still in force after its commencement notwithstanding the repeal of those Acts by section 19.

18. F67[Expenses incurred in administering this Act.

18.—(1) The expenses incurred by the Minister for Enterprise, Trade and Employment and the Director in administering the provisions of this Act designated for the purposes ofPart IAare, to the extent approved by the Minister for Finance, payable out of money provided by the Oireachtas.

(2) The expenses incurred by the Minister for Finance in administering the provisions of this Act designated for the purposes ofPart IBare payable out of money provided by the Oireachtas.]

19. Repeals.

19.—The enactments specified in column (2) of the Second Schedule are hereby repealed to the extent specified in column (3) of that Schedule.

PART II Advertising and Offering of Financial Accommodation

20. Application of Part II.

20.—(1)Subject to subsection (2), this Part applies to any advertisement, published or displayed for the purpose of a business carried on by the advertiser indicating willingness to—

(a)provide or to arrange the provision of credit,

(b)enter into a hire-purchase or consumer-hire agreement for the letting of goods by the advertiser, or

(c)arrange the letting of goods under a hire-purchase or consumer-hire agreement by another person,

to a consumer.

(2)This Part does not apply to any advertisement published or displayed by a society referred to in section 3 (2) (a).

21. Credit advertisements.

21.—(1)An advertisement in which a person offers to provide or arrange the provision of credit shall, if mentioning a rate of interest F68[or making any claim in relation to the cost of credit], contain a clear and prominent statement of the APR, using a representative example if no other means is practicable, F68[provided it is indicated that this is only a representative example,] and no other rate of interest shall be included in the advertisement.

(2)The statement of the APR included in any advertisement to which subsection (1) applies shall be afforded in the advertisement no less prominence than a statement relating to—

(a)any period over which payment is to be made,

(b)the amount of any advance payment or the fact that no advance payment is required, and

(c)the amount, number or frequency of any other payments or charges (other than the cash price of the goods or services) or of any repayments.

(3)An advertisement (other than one relating to a housing loan) shall, where the credit offered is subject to conditions involving the payment of any charges other than the repayment of capital and interest on the sum borrowed, specify those conditions.

(4)An advertisement shall, if any security is required or is required in specific circumstances in relation to the credit offered, state that such security is required.

(5)Notwithstanding section 7 of the Consumer Information Act, 1978, it shall not be an offence for a person to provide credit at a lower rate than the rate advertised.

(6)Where an advertisement refers to the availability of credit and the credit is subject to any restrictions, those restrictions shall be clearly indicated.

22.—Where an advertisement refers to the availability of a financial accommodation in relation to the acquisition of goods or the provision of a service, it shall include F69[, where applicable,] a statement of—

(a)the nature of the financial accommodation,

(b)the cash price of the goods or service,

F70[(c) the APR and the total cost of credit or the hire-purchase price,]

(d)the number and amount of instalments,

(e)the duration of the intervals between instalment payments,

(f)the number of any instalments which have to be paid before delivery of the goods, and

(g)details of any deposit payable.

23. Advertising of consumer-hire agreements.

23.—(1)An advertisement in which a person offers to arrange the letting of goods under a consumer-hire agreement or indicates the availability of such a letting shall include a statement to the effect that the agreement is for letting, hiring or leasing only and the goods remain the property of the owner,

(i)which shall be afforded no less prominence than the sum of any amount payable by the hirer, and

(ii)in the case of a visual advertisement, shall be enclosed by a boxed boundary line.

(2)Where any figures relating to the amount payable by a hirer under a consumer-hire agreement are indicated in any advertisement to which subsection (1) applies, those figures shall be clearly displayed and shall be fully inclusive of all amounts payable, including taxes.

(3)Where any figures relating to the amount payable by a hirer under a consumer-hire agreement are indicated in any advertisement to which subsection (1) applies, and those figures indicate the amount payable for part of the agreement only, that fact shall also be clearly indicated in the advertisement.

24. Comparative advertising.

24.—Where an advertisement purports to compare the level of repayments or cost under one or more forms of financial accommodation, the advertisement shall contain the relevant terms of each of the forms of financial accommodation referred to in the advertisement.

25. Advertising of credit as being without charge.

25.—An advertisement shall not describe credit as being without interest, or any other charge, if the availability of the credit is dependent on the consumer concluding with the creditor or any other person a maintenance contract (for any goods involved) or an insurance contract or on any other condition, compliance with which would, or would be likely in the future to, involve the consumer in any cost additional to that payable if the goods were bought for cash.

26. Advertising of financial accommodation to comply with this Part.

26.—(1)A person shall not display or publish or cause to be displayed or published an advertisement to which this Part applies which does not comply with this Part.

(2)In any proceedings for contravening subsection (1), it shall be a defence for the accused, being a person other than the provider of credit, to show that he is a person whose business it is to publish or arrange for the publication of advertisements and that he received the advertisement in question for publication in the ordinary course of business and did not know and had no reason to suspect that its publication would constitute a contravention of subsection (1).

(3)For the purposes of this section an advertisement published by displaying it shall be treated as published on every day on which it is displayed.

27. Obligation on provider of financial accommodation to ensure advertisements comply with Part.

27.—(1)Where the provider of a financial accommodation, in respect of any financial accommodation provided by him through a credit intermediary, has devised any part of an advertisement or supplied, or has been requested to supply, information in relation to it, but is not the advertiser, the provider shall ensure the advertisement displayed or published complies with this Part.

(2)In any proceedings for contravening this section it shall be a defence for the accused being the provider of a financial accommodation in relation to an advertisement which does not comply with this Part to show that it was displayed or published without his consent or connivance or that he made reasonable efforts to ensure that it complied with this Part or to prevent its publication.

28. F71[Regulations relating to advertising availability and cost of credit.

28.—(1) The Bank may make regulations amendingsection 21,22,23,24or25with respect to the form or content of advertisements relating to the availability or the cost or the provision of credit to consumers.

(2) The Bank may exercise the power conferred bysubsection (1)only after consulting with, or at the request of, the Director and only after obtaining the consent of the Minister for Finance.

(3) The Bank shall consult the Minister for the Environment and Local Government before making regulations under this section relating to housing loans.]

F73[Part IIA Annual Percentage Rate

28A. Maximum APR: credit agreements

28A.(1) The APR in respect of a credit agreement, other than aF72[high cost credit agreement], shall not be greater than 23 per cent.

(2) A credit institution that is a party to a credit agreement shall ensure that the agreement complies withsubsection (1).

(3) A creditor shall not be entitled to enforce a credit agreement or any contract of guarantee relating thereto, and no security given by the consumer in respect of money payable under the credit agreement or given by a guarantor in respect of money payable under such contract of guarantee as aforesaid shall be enforceable against the consumer or guarantor by any holder thereof, unless the requirement specified insubsection (2)has been complied with in respect of the credit agreement:

Provided that if a court is satisfied in any action that a failure to comply with the aforesaid requirement was not deliberate and has not prejudiced the consumer, and that it would be just and equitable to dispense with the requirement, the court may, subject to any conditions that it sees fit to impose, decide that the agreement shall be enforceable.

(4) This section shall apply to a credit agreement entered into after the relevant date.]

28B. F74[Maximum APR: hire-purchase agreements

28B.(1) The APR in respect of a hire-purchase agreement shall not be greater than 23 per cent.

(2) An owner who is a party to a hire-purchase agreement shall ensure that the agreement complies withsubsection (1).

(3) An owner shall not be entitled to enforce a hire-purchase agreement or any contract of guarantee relating thereto or any right to recover the goods from the hirer, and no security given by the hirer in respect of money payable under the hire-purchase agreement or given by a guarantor in respect of money payable under such contract of guarantee as aforesaid shall be enforceable against the hirer or guarantor by any holder thereof, unless the requirement specified insubsection (2)has been complied with in respect of the hire-purchase agreement:

Provided that if a court is satisfied in any action that a failure to comply with the aforesaid requirement was not deliberate and has not prejudiced the hirer, and that it would be just and equitable to dispense with the requirement, the court may, subject to any conditions that it sees fit to impose, decide that the agreement shall be enforceable.

(4) This section shall apply to a hire-purchase agreement entered into after the relevant date.]

PART III Requirements Relating to Credit Agreements and Form and Contents thereof

29. Application of Part III.

29.—This Part shall apply to all credit agreements other than housing loans.

30. General requirements relating to contents of credit agreements.

30.—(1)A credit agreement and any contract of guarantee relating thereto shall be made in writing and signed by the consumer and by or on behalf of all other parties to the agreement, and—

F75[(a) a copy of the agreement shall be sent to the consumer by the creditor within 10 days of the making of the agreement, and

(b) in the case of any contract of guarantee relating to the agreement, a copy of the guarantee and the agreement shall be sent to the guarantor by the creditor within 10 days of the making of the contract.]

(2)A credit agreement shall contain a statement in respect of the cooling-off period that the consumer—

(a)has a right to withdraw from the agreement without penalty if the consumer gives written notice to this effect to the creditor within a period of 10 days of the date of receipt by the consumer of a copy of the agreement, or

(b)may indicate that he does not wish to exercise this right by signing a statement to this effect, this signature to be separate from, and additional to, the consumer's signature in relation to any of the terms of the agreement.

(3)A credit agreement shall contain a statement of—

(a)the names and addresses of all the parties to the agreement, and

(b)any costs or penalties to which the consumer may become liable for any failure by the consumer to comply with the terms of the agreement.

(4)This section does not apply to credit in the form of advances on a current account, or on credit card accounts.

31. Contents of credit agreements for cash loans.

31.—(1)A credit agreement for a cash loan, other than an advance on a current account, or a credit card account shall contain a statement of the following—

(a)the amount of the credit lent under the agreement,

(b)the date the credit is to be advanced, (if known),

(c)the amount of each repayment instalment,

(d)the rate of interest charged and the APR,

(e)the conditions under which the APR may be changed,

(f)any charges not included in the calculation of the APR but which have to be paid by the borrower in certain given circumstances,

(g)the number of repayment instalments,

(h)the date, or the method of determining the date, upon which each repayment instalment is payable,

(i)the total amount payable in respect of the loan,

(j)the date of expiry of the loan,

(k)the means and the cost of any termination by the borrower of the agreement before the final repayment instalment.

(2)A credit agreement operated by means of a credit card or a running account shall contain a statement of—

(a)the amount of the credit limit, if any, F76[at the commencement of the agreement and any conditions in relation to any variation of the limit,]

(b)the rate of interest charged and the APR,

(c)the terms of use and repayment, and

(d)the means and the cost of termination of the agreement.

32. Requirements relating to credit-sale agreements.

32.—(1)Before any credit-sale agreement is entered into in respect of the sale of goods the seller shall state in writing the cash price to the prospective buyer, otherwise than in the agreement.

(2)Subsection (1) shall be deemed to have been complied with—

(a)if the buyer has inspected the goods or like goods and at the time of his inspection tickets or labels were attached to or displayed with the goods clearly stating the cash price, either of the goods as a whole or of all the different articles or sets of articles comprised therein, or

(b)if the buyer has selected the goods by reference to a catalogue, price list or advertisement, which clearly stated the cash price either of the goods as a whole or of all the different articles or sets of articles comprised therein.

(3)A credit-sale agreement shall contain a statement of—

(a)the total cost of credit,

(b)the cash price of the goods to which the agreement relates,

(c)the amount of each of the instalments by which the total cost of credit is to be paid,

(d)the date, or the method of determining the date, upon which each instalment is payable,

(e)the number of instalments,

(f)the cost of any termination of the agreement by the buyer before final payment, and

(g)where applicable—

(i)the rate of interest charged and the APR,

(ii)the conditions under which the APR may be changed.

(4)A credit-sale agreement shall contain a description of the goods to which the agreement relates sufficient to identify them.

(5)A credit-sale agreement shall contain in a prominent position the words “Credit-Sale Agreement”.

33. Avoidance of certain provisions in credit-sale agreements.

33.—Any provision in any credit-sale agreement whereby—

(a)any person acting on behalf of a seller in connection with the formation or conclusion of a credit-sale agreement is treated or is deemed to be the agent of the buyer, or

(b)a seller is relieved from liability for the acts or defaults of any person acting on the seller's behalf in connection with the formation or conclusion of a credit-sale agreement,

shall be void.

34. Requirements relating to contents of contracts for services.

34.—A credit agreement which is a contract for the supply of services, other than financial services, shall contain—

(a)a statement of—

(i)the total cost of credit,

(ii)the cash price of the services to which the agreement relates,

(iii)the amount of each instalment by which the total cost of credit is to be paid,

(iv)the date, or the method of determining the date, upon which each instalment is payable,

(v)the means and the cost of any termination of the agreement by the consumer before final payment, and

(vi)where applicable—

(I)the rate of interest charged, and

(II)the conditions under which the APR may be changed, and

(b)a description of the services (including any goods) to be supplied to which the agreement relates.

35. Advances on current account.

35.—(1)A consumer shall be informed by the creditor at the time, or before, an agreement is made in respect of the granting of credit in the form of an advance on a current account F77[including an overdraft] granted by a credit institution, other than on credit card accounts, of—

(a)the credit limit, if any, F77[at the commencement of the agreement and any conditions in relation to any variation of the limit,]

(b)the annual rate of interest and the charges applicable from the time the agreement is concluded and the conditions under which these may be amended, and

(c)the procedure for determining the agreement.

(2)The information required under subsection (1) shall be confirmed by the creditor in writing to the consumer within 10 days of the making of the agreement, and during the period of the agreement, the consumer shall be informed by the creditor of any change in the annual rate of interest or in the relevant charges at or before the time such change occurs and such information may be given in a statement of account or in an advertisement published in a national newspaper published and circulating in the State.

(3)(a)Where any sum is advanced to a consumer by way of an overdraft tacitly accepted by both parties which extends beyond a period of three consecutive months, he shall be informed of the annual rate of interest and other charges applicable and of any subsequent amendment of those charges.

(b)The information required to be given in paragraph (a) may be given in a statement of account or in an advertisement published in a national newspaper published and circulating in the State.

36. Notice of important information to be included in credit agreements.

36.—A credit agreement other than an overdraft facility, a credit-sale agreement or a F78[high cost credit agreement] shall contain, on the front page of the agreement, a notice in the form set out in Part I of the Third Schedule or such other form as may be prescribed.

37. F79[Regulations relating to form and content of credit agreements.

37.—(1) The Bank may make regulations amendingsection 30,31,32(3)to32(5),34or35with respect to the form or content of credit agreements.

(2) The Bank may exercise the power conferred bysubsection (1)only after consulting with, or at the request of, the Director and only after obtaining the consent of the Minister for Finance.]

38. Enforceability.

38.—A creditor shall not be entitled to enforce a credit agreement or any contract of guarantee relating thereto, and no security given by the consumer in respect of money payable under the credit agreement or given by a guarantor in respect of money payable under such contract of guarantee as aforesaid shall be enforceable against the consumer or guarantor by any holder thereof, unless the requirements specified in this Part have been complied with:

Provided that if a court is satisfied in any action that a failure to comply with any of the aforesaid requirements, other than section 30, was not deliberate and has not prejudiced the consumer, and that it would be just and equitable to dispense with the requirement, the court may, subject to any conditions that it sees fit to impose, decide that the agreement shall be enforceable.

39. Obligations on creditors to comply with Part III.

39.—A creditor being a credit institution, a F80[high cost credit provider] or whose business or trade is or includes the sale of goods or supply of services who is a party to a credit agreement to which this Part applies shall ensure that the agreement complies with this Part and any regulations made under section 37.

PART IV Matters Arising During Currency of Agreements

40. Assignment of creditor's or owner's rights.

40.—Where a creditor's or owner's rights under an agreement are assigned to a third person, the consumer shall be entitled to plead against that third person any defence which was available to him against the original creditor including set-off.

41. Use of bills of exchange, etc.

41.—(1)Where a bill of exchange or a promissory note is given to a creditor by a consumer as part of, or in connection with, a credit agreement, or is given as security for a credit agreement, the existence of the bill or note shall not affect the rights and protections available to the consumer by virtue of this Act.

(2)Where a bill of exchange or a promissory note is negotiated by the creditor to a third party, the consumer may, notwithstanding anything in the Bills of Exchange Act, 1882, in any proceedings for the enforcement of the bill or note, plead against that third party any defence available to him against the creditor.

42. Liability regarding goods and services.

42.—(1)The existence of a credit agreement shall not in any way affect the rights of the consumer under the Act of 1980 against the supplier of goods or services purchased by means of such an agreement in cases where the goods or services are not supplied or are otherwise not in conformity with the contract for their supply.

(2)Where—

(a)in order to buy goods or obtain services, a consumer enters into a credit agreement with a person other than the supplier of them,

(b)the creditor and the supplier of the goods or services have a pre-existing agreement whereunder credit is made available exclusively by that creditor to customers of that supplier for the acquisition of goods or services from the supplier,

(c)the consumer referred to in paragraph (a) obtains his credit pursuant to that pre-existing agreement,

(d)the goods or services covered by the credit agreement are not supplied, or are supplied only in part, or are not in conformity with the contract for the supply of them, and

(e)the consumer has pursued his remedies against the supplier but has failed to obtain the satisfaction to which he is entitled,

the consumer shall have the right to take proceedings against the creditor.

(3)This section does not apply to housing loans.

43. Duty to supply documents and information.

43.—(1)Subject to this section, a creditor or an owner shall during the currency of the agreement provide, within 10 days of receipt of a written request by a consumer who is party to the agreement or if that consumer so requires any person specified by him in the request, a copy of the written agreement or a statement of—

(a)the amount paid,

(b)the amount, if any, due but unpaid, and the date and amount of each instalment that remains unpaid, and

(c)the total amount outstanding and the date and amount of each outstanding instalment,

under the agreement.

(2)A creditor or an owner shall not, without reasonable cause, fail to comply within 10 days with a request under subsection (1).

(3)If the default described in subsection (2) continues for a further period of 14 days, then while the default so continues, the creditor or the owner, as the case may be, shall not be entitled to enforce the agreement, or any right to recover goods, and any person shall not be entitled to enforce a security given under the agreement.

(4)Subsection (1) does not apply to a request made less than 4 weeks after a previous request under that subsection relating to the same credit agreement which was complied with.

F81[(5) A request referred to insubsection (1)must be accompanied by a fee of€2.50 or, if some other amount is specified in a regulation made by the Bank for the purposes of this subsection, that other amount. The Bank may make such a regulation only after consulting the Director.]

(6)Subsection (5) shall not apply where the request is in relation to a F82[high cost credit agreement].

(7)This section does not apply to a housing loan.

44. Appropriation of payments.

44.—(1)Subject to subsection (3), where there are two or more agreements between a consumer and the same creditor or owner and where the consumer makes a payment which is not sufficient to discharge the amount then due under all the agreements, the consumer shall be entitled to appropriate the payment towards the agreements as he sees fit and, if he fails to do so, the payment shall, subject to subsection (2), be appropriated by the creditor or owner, as the case may be, towards the agreements in proportion to the amounts due under the agreements.

(2)Where all the agreements to which subsection (1) applies are hire-purchase agreements, and one-third of the hire-purchase price has been paid under each of the agreements, the owner may, if the hirer has failed to do so, appropriate the payment as he sees fit otherwise the payment shall, by virtue of subsection (1), be appropriated towards the agreements in proportion to the amounts due under the agreements.

(3)This section does not apply where any of the agreements is a housing loan.

45. Restrictions on written communications.

45.—(1)A creditor, owner or a person acting on his behalf shall not send to a consumer any F83[communication on paper] relating to a credit agreement with that consumer unless the communication is sent in a sealed envelope having nothing written or printed thereon, other than—

(a)the name and address of the consumer, and

(b)at the discretion of the sender—

(i)the words “personal” or “private”, and

(ii)a P.O. Box number together with, if desired by the sender, the words “If undelivered please return to” or similar words.

(2)Subject to subsection (3), a creditor, owner or a person acting on his behalf shall not send any written communication in connection with an agreement with that consumer to the consumer's employer or to any member of the consumer's family unless that employer or family member is a party to the agreement.

(3)Where the agreement referred to in subsection (2) is a housing loan, the creditor or a person acting on his behalf may—

(a)for the purposes of the Family Home Protection Act, 1976, send any written communication connected with the agreement to the consumer's spouse, or

F84[(aa) for the purposes of the Civil Partnership and Certain Rights and Obligations of Cohabitants Act 2010, send any written communication connected with the agreement to the consumer’s civil partner, or]

(b)where the written consent of the consumer has been given, send any written communication connected with the agreement to any member of the consumer's family or to a person designated by the consumer.

46. Visits and telephone calls.

46.—A creditor, owner or a person acting on his behalf shall not visit or telephone—

(a)a consumer without his consent—

(i)at his place of employment or business unless the consumer resides at that place and all reasonable efforts to make contact with him have failed,

(ii)at any place,

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Consumer Credit Act , 1995

PART I Preliminary and General

1. Short title and commencement.

2. Interpretation.

3. Application.

F26[PART IA Responsibilities and Powers of Director of Consumer Affairs] Annotations Amendments: F26 Inserted (1.05.2003) by Central Bank and Financial Services Authority of Ireland Act 2003 (12/2003), s. 35(1) and sch. 1 part 21 item 3, S.I. No. 160 of 2003.

4. F27[Interpretation: Part IA.

5. F28[Functions of Director.

6. F29[Director to report and provide information to Minister.

7. F30[Powers of Director in respect of investigations.

8. F31[Directions of Director in respect of statements and notices.

8A. F32[Appointment of authorised officers for purposes of this Part.

8B. F33[Powers of authorised officers under this Part.

8C. F34[Issue of search warrants.

8D. F35[Obstruction of authorised officer when exercising powers.

8E. F36[Authorised officers may be accompanied by other persons when exercising powers.

8F. F37[Prohibition on unauthorised disclosure of information.

8G. F40[Interpretation: Part IB.

8H. F40[Functions of Bank under this Act.

8I. F40[Bank to provide information to Minister.

8J. F40[Bank to prepare annual report of its activities under this Act.

8K. F40[Powers of Bank in respect of investigations.

8L. F40[Directions of Bank in respect of statements and notices.

8M. F40[Appointment of authorised officers for purposes of this Part.

8N. F40[Powers of authorised officers.

8O. F40[Issue of search warrants.

8P. F40[Obstruction of authorised officer when exercising powers.

8Q. F40[Authorised officers may be accompanied by other persons when exercising powers.

F54[PART IC Provisions Applicable to Director and Bank] Annotations Amendments: F54 Inserted (1.05.2003) by Central Bank and Financial Services Authority of Ireland Act 2003 (12/2003), s. 35(1) and sch. 1 part 21 item 4, S.I. No. 160 of 2003.

9. APR.

10. Criteria for calculation of APR.

11. Laying of regulations before Houses of Oireachtas.

12. Offences.

13. Penalties.

14. Prosecution of offences.

15. F64[Cost of prosecution.

16. F65[Director and Bank to be immune from certain civil proceedings.

17. Transitional provision.

18. F67[Expenses incurred in administering this Act.

19. Repeals.

PART II Advertising and Offering of Financial Accommodation

20. Application of Part II.

21. Credit advertisements.

22. Advertising of financial accommodation related to goods or services.

23. Advertising of consumer-hire agreements.

24. Comparative advertising.

25. Advertising of credit as being without charge.

26. Advertising of financial accommodation to comply with this Part.

27. Obligation on provider of financial accommodation to ensure advertisements comply with Part.

28. F71[Regulations relating to advertising availability and cost of credit.

F73[Part IIA Annual Percentage Rate

28A. Maximum APR: credit agreements

28B. F74[Maximum APR: hire-purchase agreements

PART III Requirements Relating to Credit Agreements and Form and Contents thereof

29. Application of Part III.

30. General requirements relating to contents of credit agreements.

31. Contents of credit agreements for cash loans.

32. Requirements relating to credit-sale agreements.

33. Avoidance of certain provisions in credit-sale agreements.

34. Requirements relating to contents of contracts for services.

35. Advances on current account.

36. Notice of important information to be included in credit agreements.

37. F79[Regulations relating to form and content of credit agreements.

38. Enforceability.

39. Obligations on creditors to comply with Part III.

PART IV Matters Arising During Currency of Agreements

40. Assignment of creditor's or owner's rights.

41. Use of bills of exchange, etc.

42. Liability regarding goods and services.

43. Duty to supply documents and information.

44. Appropriation of payments.

45. Restrictions on written communications.

46. Visits and telephone calls.