The Financial Services Act 2012 (Relevant Functions in relation to Complaints Scheme) Order 2014

Made: 8th May 2014

Laid before Parliament: 9th May 2014

Coming into force: 1st June 2014

The Treasury make the following Order in exercise of the powers conferred by section 85(2)(b) of the Financial Services Act 2012[^f00001]:

Citation and commencement

1

This Order may be cited as the Financial Services Act 2012 (Relevant Functions in relation to Complaints Scheme) Order 2014 and comes into force on 1st June 2014.

Relevant functions of the FCA

2

The following functions of the FCA are relevant functions for the purposes of section 85(2) of the Financial Services Act 2012—

• (a) its functions under the Regulated Covered Bonds Regulations 2008[^f00002], other than its function of giving guidance under regulation 42;

• (b) its functions under the Payment Services Regulations 2017, other than its function of giving guidance under regulation 120;

• (c) its functions under the Electronic Money Regulations 2011[^f00004], other than its function of giving guidance under regulation 60;

• (d) its functions under the Payments in Euro (Credit Transfers and Direct Debits) Regulations 2012[^f00005], other than its function of giving guidance under regulation 15.

• (e) its functions under the Financial Services and Markets Act 2000 (Markets in Financial Instruments) Regulations 2017, other than its functions under regulation 32 (guidance) of those Regulations.

• (f) its functions under the Data Reporting Services Regulations 2024.

• (g) its functions under the Packaged Retail and Insurance-based Investment Products Regulations 2017.

• (h) its functions under the Securitisation Regulations 2024 , other than its function of making rules under regulations 22 and 34.

Signed

Stephen Crabb — Anne Milton — Two of the Lords Commissioners of Her Majesty’s Treasury — 8th May 2014

Explanatory note

(This note is not part of the Order)

EXPLANATORY NOTE

Part 6 of the the Financial Services Act 2012 (“the Act”) makes provision for the regulators (the Financial Conduct Authority, the Prudential Regulation Authority and the Bank of England) to establish a scheme for the investigation of complaints arising in connection with the exercise of, or failure to exercise, any of their “relevant functions”. Section 85 of the Act specifies the relevant functions in relation to the Financial Conduct Authority and the Prudential Regulation Authority as being their functions under the Financial Services and Markets Act 2000 (other than their legislative functions) and such other functions as the Treasury may by order provide. Article 2 of this Order provides that the functions of the Financial Conduct Authority in relation to regulated covered bonds, payment services, electronic money and payments in Euro are to be “relevant functions” for the purposes of the complaints scheme.

An impact assessment has not been produced for this instrument as no impact on the costs of business or the voluntary sector is foreseen.

Footnotes

[^f00001]: 2012 c.21. Section 85(2) substituted by the Financial Services (Banking Reform) Act 2013 (c.33), Schedule 10, paragraph 10.

[^f00002]: S.I. 2008/346; regulation 42 was amended by S.I. 2011/2859 and S.I. 2013/472.

[^f00004]: S.I. 2011/99.

[^f00005]: S.I. 2012/3122.

Editorial notes

[^key-1e4543257690236b6d7adac892045407]: Art. 1 in force at 1.6.2014, see art. 1

[^key-6712fb68b49fed05639c37f2778692ed]: Art. 2 in force at 1.6.2014, see art. 1

[^key-a4e9d40f5aa5cd67bba785eb6a41c5b3]: Art. 2(g) inserted (1.1.2018) by The Packaged Retail and Insurance-based Investment Products Regulations 2017 (S.I. 2017/1127), reg. 1, Sch. 2 para. 8

[^key-ab3f0a62b111e5f9458110178592a0b7]: Art. 3 inserted (29.6.2017 for specified purposes, 3.7.2017 for specified purposes, 31.7.2017 for specified purposes, 3.1.2018 in so far as not already in force) by The Financial Services and Markets Act 2000 (Markets in Financial Instruments) Regulations 2017 (S.I. 2017/701), reg. 1(2)(3)(4)(6), Sch. 5 para. 20(3) (with reg. 7)

[^key-aee952e5465e78263ad944266b3fd0e9]: Art. 2(e)(f) inserted (29.6.2017 for specified purposes, 3.7.2017 for specified purposes, 31.7.2017 for specified purposes, 3.1.2018 in so far as not already in force) by The Financial Services and Markets Act 2000 (Markets in Financial Instruments) Regulations 2017 (S.I. 2017/701), reg. 1(2)(3)(4)(6), Sch. 5 para. 20(2) (with reg. 7)

[^key-fd166255047d89a141aed558e61b9c64]: Word in art. 2(b) substituted (13.1.2018) by The Payment Services Regulations 2017 (S.I. 2017/752), reg. 1(6), Sch. 8 para. 16(a) (with reg. 3)

[^key-00238aa9bf2d6e12b43b8a6c6b9c71db]: Words in art. 2(b) substituted (13.1.2018) by The Payment Services Regulations 2017 (S.I. 2017/752), reg. 1(6), Sch. 8 para. 16(b) (with reg. 3)

[^key-57ecc0ae81b1e54737863a723aa383f4]: Art. 2(h) inserted (1.1.2019) by The Securitisation Regulations 2018 (S.I. 2018/1288), reg. 1, Sch. 2 para. 5(2)

[^key-45949ad44f1050a6f106fba901f82774]: Words in art. 3 inserted (1.1.2019) by The Securitisation Regulations 2018 (S.I. 2018/1288), reg. 1, Sch. 2 para. 5(3)

[^key-75bb3fa481fa3c35ae1874228d6e0e1a]: Art. 2(f) substituted (5.4.2024) by The Data Reporting Services Regulations 2024 (S.I. 2024/107), regs. 1(2), 33; S.I. 2023/1382, reg. 4(c)

[^key-21007603bb8869177a937444efcfae15]: Words in art. 2(h) substituted (1.11.2024) by The Securitisation (Amendment) Regulations 2024 (S.I. 2024/705), reg. 1(3), Sch. 2 para. 6(2)

[^key-6ddd39143ab03f8fe294d63a75e34e27]: Words in art. 2(h) inserted (1.11.2024) by The Financial Services Act 2012 (Relevant Functions in relation to Complaints Scheme) (Amendment) Order 2024 (S.I. 2024/1006), arts. 1(2), 2

[^key-b3b1d980b57ddfab9331a076ea3c1f96]: Words in art. 3 substituted (1.11.2024) by The Securitisation (Amendment) Regulations 2024 (S.I. 2024/705), reg. 1(3), Sch. 2 para. 6(3)

[^key-be523dea50b98648524de60350a71291]: Art. 2(g) omitted (22.11.2024 for specified purposes) by virtue of The Consumer Composite Investments (Designated Activities) Regulations 2024 (S.I. 2024/1198), reg. 2(1)(c)(2), Sch. 2 para. 4; S.I. 2025/1078, reg. 7(b)

Relevant functions of the PRA

3

The functions of the PRA under the Financial Services and Markets Act 2000 (Markets in Financial Instruments) Regulations 2017 and under the Securitisation Regulations 2024 are relevant functions for the purposes of section 85(2) of the Financial Services Act 2012.